Privacy Policy

Last updated: 29 October 2026.

Identity and Role of the Data Controller

showelix acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with UK GDPR and the Data Protection Act 2018. Our registered address is 1st Floor, Arcadia House, 15 Forlease Road, Maidenhead, Berkshire SL6 1RX, United Kingdom and you may contact us using [email protected] or 01843 873300.

Scope of This Notice

This privacy policy applies to all visitors to our website who are located in the United Kingdom. It covers the collection and use of personal data when you browse our pages, submit enquiries via the contact form, or engage with our resources on audiovisual production topics. It does not apply to third-party websites linked from our site.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form, including your name, email address, and any message content you provide. We may also collect technical data such as IP address, browser type, and device information automatically through server logs. No data is obtained from third-party sources.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries submitted through the contact form on the basis of legitimate interest in providing customer service. We also use technical data to maintain website security and functionality under the legal basis of legitimate interests. Where you have given consent through the cookie banner, we process data for analytics purposes.

Requirement to Provide Data and Consequences

Providing personal data through the contact form is voluntary. However, if you choose not to supply the requested information, we may be unable to respond to your enquiry. Technical data is collected automatically and you cannot opt out of basic logging required for site operation.

Cookies and Similar Technologies

We use cookies and similar technologies as described in our separate Cookie Policy. Please refer to that document for full details on the types of cookies employed and how to manage your preferences via the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We share personal data with service providers acting as processors, such as hosting providers and email delivery services, under appropriate contracts. We may also disclose data where required by law, such as in response to a court order or regulatory request from UK authorities.

International Transfers

Some processors may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved by the UK government to ensure your data receives an adequate level of protection.

Retention Periods

Contact form data is retained for a period of two years after the last correspondence to allow us to handle follow-up queries. Technical logs are kept for twelve months for security and diagnostic purposes. Data is deleted or anonymised once these periods expire.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. We collect only the minimum data necessary for the stated purposes and regularly review our processing activities to avoid excessive collection.

Your Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights please contact us at [email protected] or 01843 873300.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting us. You also have the right to object to direct marketing communications and any profiling activities we may undertake. We do not currently engage in direct marketing but will respect any future objections.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.

Children and Age Restrictions

Our website and resources are intended for a professional audience aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics processing is limited to aggregate statistics and does not involve individual profiling.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last updated date clearly shown. Continued use of the website after an update constitutes acceptance of the revised policy.